Due to COVID we are not currently operating a physical Student Helpdesk. Instead, please email the virtual Student Helpdesk at help@longroad.ac.uk.

It’s your one-stop destination for help from the following departments:

  • Finance
    • ParentPay
    • Trips
    • Collecting shop purchases
  • Registry
    • Exams
    • Timetables
    • Absences
    • Letters of confirmation
    • Certificates
    • Personal details changes
    • ProPortal
    • And more
  • IT Services
    • Account unlocking
    • Password resetting
    • Collecting new student ID cards purchased on ParentPay
    • And more